Finding mobility aids

[Community Member]

I have trying to get one through my indurance. This the worst process that I ever had to go through. I started in February. It is now August. Still no scooter or wheelchair.

I have received denial letters with no explanation.

I am convinced my insurance is giving me the runaround.

[Community Member]

So sorry to hear that, Diane 😔. Are you able to get around without one? Is anyone around to help you?

I would assume your neurologist would help in the process or even write a letter if that is needed.

[Community Member]

I’ve never gotten my insurance to pay for a device. That being said, in my prior life I sold insurance. The companies are known to deny claims and move forward. I agree that getting your doctor involved in the process as well as having them hopefully understand the key words to push your claim thru is KEY.

 

The most difficult part of the buying process for me was giving in to the fact that I really was safer having the device rather than doing my best without it. I’m doing more things now that I gave in and haven’t fallen. I fell regularly without my mobility aids. Don’t do what I did… stay safe!!!

 

Depending on the occasion I use walking sticks, rollator or my scooter…

[Community Member]

That’s a good point that you brought up about accepting, giving in to needing an aid. It’s not an easy thing to do or accept. Glad you are doing what you can to prevent those falls. Thanks for sharing!

Did you just buy the aids, or did you have to go through a certain process or program?