In this video, the MS Society talks about the important service its helpline provides. The U.K.-based charity recognizes the need for a point of contact for multiple sclerosis patients to express their concerns and worries to a friendly voice over the phone or someone who can quickly respond to an email.
Having multiple sclerosis can often be lonely and isolating. Even if you have a lot of support from friends and family, turning to someone who has experience dealing with the disease and can answer your questions without judgment can help. The helpline also caters to caregivers, friends and family of MS patients who might want advice or are hoping to learn more about the disease without having to ask the patient.
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