Pack Health, With NMSS Support, Brings Coaching Platform to MS Community

The National Multiple Sclerosis Society (NMSS) is helping Pack Health, a patient engagement platform, to optimize and expand its digital health coaching program to assist people living with multiple sclerosis (MS).

Building on what it has learned through work with the NMSS, Pack Health aims to bring its patient-centered and personalized health behavior program to the MS community in the U.S.

“We are proud to partner with Pack Health to expand quality dedicated support for people who live with MS,” Elaine Liserio, associate vice president of Educational Programing and Resources for the National MS Society, said in a press release.

“Together we can make greater impact on the nearly 1 million people living with MS in our country regardless of geography, disease progression, and other disparities,” Liserio added.

Clinical experts with the NMSS reviewed this program, assuring that it properly addresses the needs of the MS community.

Pack Health’s patient engagement platform works to help guide people in making sustainable and healthy changes — in areas such as diet and exercise — likely to improve their quality of life and disease outcomes.

After signing up for the program, members are assigned a personal health advisor that provides them individual support via phone calls, texts, or emails, depending on the patient’s preference.

Cost of participation was not disclosed in the release, and is not readily evident on the company’s website. But people with limited incomes may apply to see if they are eligible for free coaching.

The platform is designed for people with a number of conditions, and offers help that ranges from connecting with local support groups, to getting them free nutrition consultations, and answering questions and offering educational materials  about a disorder.

The National MS Society review found the program effectively benefitted MS patients, with demonstrated outcomes that could  help to increase a patient’s physical activity, lower relapses, and ease psychological burdens and social isolation, according to the release.

“We are thrilled to expand our partnership with the National Multiple Sclerosis Society to extend patient-centered, evidence-based support for individuals living with MS,” said Megan Martin, master of public health and the director of strategic partnerships at Pack Health.

“We look forward to providing meaningful support to individuals with MS, as well as addressing social determinants of health to drive the equitable delivery of care and support,” Martin added.